Behind the Pass
Expert tips and industry insights for hospitality pros building, running, or dreaming up the next great restaurant.

‘Tis the Season for Big Tables (and Bigger Bookings)
The festive season’s creeping up - and with it comes the group booking rush. Work parties. Friendsmas dinners. Family catch-ups. Good for business, sure. But also... chaos if you’re not ready.
Read article

The New Appetite App: Simpler, Smarter, Built for Discovery
We’ve been listening. The Appetite app has had a makeover - and it’s all about making it easier for diners to discover your restaurant.
Read article

We Asked Your Diners What They Want - Here’s How Appetite Helps You Give It to Them
We asked diners what they actually want right now. Here are the top five things - and how Appetite helps you deliver them.
Read article

Digital Discovery: Reaching Diners Who Don’t Know Your Restaurant Exists Yet
From Yellow Pages to TikTok, discovery has changed. Here’s why diners now find their next favourite restaurant on Appetite — and how you can be part of it.
Read article

Game, Set, Matcha: How Rawlala used Appetite to serve a smash hit
How Rawlala used Appetite to turn a viral drink into real-world footfall - bringing in new customers and boosting spend per head, no gimmicks required.
Read article

Packed tables, powered by Appetite: using data to drive restaurant visits
Great food deserves to be recognised. And while tasty plates and a good vibe will get you some customers through the door, the smartest restaurants are now pairing that with real-time data to turn good weeks into great ones. That’s where we come in.
Read article